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State Farm® Insurance Agent

James Chen

4.8 out of 5 (46 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

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Justin Tran

August 5, 2022

5  out of  5
"James and his team are beyond incredible! They take under 15 minutes to run a auto, life, workers comp, or fire insurance quote Very reliable, trustworthy agent you can find in the city of Walnut and you'll be exceptional with their services. Definitely recommend checking them out for any type of insurance!"
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julie a. tu

June 15, 2022

5  out of  5
"I’ve been loyal customer of Statefarm for a very time time and let me tell you, James Chen and his staffs are by far the best of the best. They are professional, knowledgeable, and most of, caring. James educated me on the importance of having the proper coverages, not only my homes and autos, but for my entire family. That my friend, is LIFE INSURANCE. My super skeptical husband was very closed minded and negative about getting life insurance, but James was very patient and answered all our questions. I’m very glad to know that my family is protected in all aspects."
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King Chen

June 14, 2022

5  out of  5
"Been using State Farm James chen for maybe 3-4 years.never had any problems at all. Their staff is very competent and got back to me almost always immediately when I had any questions. Would recommend to friends and family."
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T N

June 14, 2022

5  out of  5
"Referred by a friend, and glad i reached out. Great experience, super transparent and communicative. Office support staff were also great, all around a pleasure to deal with. Follow up was also great. 5 stars for execution. Highly recommended."
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edward delgado

September 24, 2021

5  out of  5
"Thank you James Chen State Farm for having such an excellent rep like Vivian. My auto insurance policy was a breeze. Vivian was determined for my best interest, coverage and rate. Defiantly a recommend for this location. Having such support is mandatory for anyone who needs any kind of policy. Thank you."
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Freddy Rodriguez

September 23, 2021

5  out of  5
"Awesome customer service, answered all my questions I had for them. Very professional!"
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leah montenegro

September 23, 2021

5  out of  5
"Ask for Vivian! I got a great quote from her that saved me a lot of money. Now my whole family has State Farm!"
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Jordan Hernandez

September 22, 2021

5  out of  5
"I’ve had State Farm for a few years now and recently started working with Vivian. She is outstanding in her customer service and goes above and beyond for her clients. Her professionalism and ability to connect with clients makes the process easy and smooth!"
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MJB TV

September 22, 2021

5  out of  5
"Very helpful, highly reccommend!!!!"
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Jenny Liang

September 22, 2021

5  out of  5
"Had a great experience working with Andrew and his team on obtaining a quote for my auto insurance. He was knowledgeable and answered all of my questions. Thanks again for being patient and providing exceptional service!"
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patrick chan

September 22, 2021

5  out of  5
"I was looking into getting life insurance but always thought that they were too expensive. I reached out to James office and his team provided me a bunch if information about why life is so important. They took the time and effort to explain to me difference life policies and which one best suits me. I would recommend this office to everyone"
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Barbara Smith

September 22, 2021

5  out of  5
"Extremely attentive to what everything I needed to know. Great service & rates. Would definitely recommend"
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The corona Family

September 22, 2021

5  out of  5
"James and his team are very helpful they got me the best quote around. I will definitely recommend people here if you need insurance."
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Rich Bully

September 22, 2021

5  out of  5
"Amazing service. Any questions I have they are handled immediately with lots of care. Highly Reliable , I recommend their services to all my friends and family."
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LA CHEESECUTERIE

September 16, 2021

5  out of  5
"Big thanks to Andrew for getting me a great quote for my business! Fantastic service"
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Santiago Piaggio

August 11, 2021

5  out of  5
"James and his staff were super helpful and professional. They set me up really quickly and answered all my questions. I feel great knowing I'm in such great hands!"
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Le Curtis

July 30, 2021

5  out of  5
"Recently purchased my renter’s insurance from here. James was professional and thorough with the paperwork process."
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Michelle Moffett

July 30, 2021

5  out of  5
"Fast Service!!! I was in and out, took at most 15 mins, Vivian explained everything so well!! I recommend going here!!!"
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Summer Michelle

July 30, 2021

5  out of  5
"Everyone was very welcoming and informative!"
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Mark Castillo

July 30, 2021

5  out of  5
"Everyone I spoke to at the business was so helpful and very quick with their work. I recommend everyone come here!"
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Hansyn

July 30, 2021

5  out of  5
"Team was very informative and nice"
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Adrian Rodriguez

June 23, 2021

5  out of  5
"Went in and Vivian provided a great experience while giving me the lowest rate any competitors had to offer. Will be recommending family and friends."
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Alexander Nikolaiveich

April 20, 2021

5  out of  5
"This girl Vivian gets down on my insurance. If I need something she gets it done. If I forget a payment she checks up on me. I’m a young buck and sometimes I forget but these guys are on top of their game. I ain’t playing, go to Vivian, she’s all about taking care of you. She even hooked me up with life insurance, we all need that!!!"
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ayedee73

March 10, 2021

5  out of  5
"Very satisfied with James and his team. I’ve been with them for a few years. I bundled my insurance and I’m pleased so far. James is very personable and honest, and I really appreciate that. And Vivian does a great job managing your policy. She is very professional, courteous, and makes you feel comfortable. Thank you James and team for providing excellent customer service!"
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Hanh Hoang

June 3, 2020

5  out of  5
"Fast service and knowledge able staff. They help insure my home, and rental property. I trust the larger and better name brands over the smaller name brand FACT. James is also very nice."